Understanding the importance of mission-critical applications
no organization can afford the network downtime, And
to avoid these kind of situations D-Link is offering
following technical services to gain understanding of
our products and their respective technologies.
1.1 Technical Support
To resolve the any technical issue we are offering prompt
technical support to our customers. Which would help
you to obtain customer satisfaction.
1.2 Technical Updates
To keep you posted about our technical activities the
technical updates would be sent to you regularly in
form of emails or faxes.
1.3 Network Consultation
To assist you in designing and implementing the networks
for your company D-Link is offering network consultation
without any obligations.
1.4 Certified Training
To get certified & expertise in D-Link products
we would be conducting training programs for our valued
To take advantage of these services feel free to contact
D-Link Technical Support at following Sumedhg@dlink-me.com
The APTEC Support Partner Program is designed to give
resellers the opportunity to sell Symantec Security
Products for which they previously did not have the
expertise to implement. The three levels available give
the reseller the flexibility of choosing a program best
suited to their needs.
1.2 Program Levels
The Premium Support Partner Program is designed for
resellers that do not focus on delivering total solutions
or do not have the infrastructure in place to offer
support for Symantec Security Products but have customers
that require minimum downtime and quick response. Offering
24/7/365 After Sales support, the reseller can extend
this support to his customers and rely on APTEC's expertise
to provide the support.
Standard Support Partner Program is designed for companies
that require support for their security products and
where downtime is either not critical to their infrastructure.
This program offers support during working hours (9-6
Sat - Wed and 9-2pm Thursday) as well as e-mail support,
telephone support and more.
Incident Based Support is for the client who has their
own infrastructure in place and has support on all levels.
Support calls will be charged on a case-by-case basis
and Charges will differ according to the category of
the product and type of support required.
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